|Dispatch Mission Statement
Provide communications with professionalism, compassion, and efficiency.
Striving to do the right thing, at the right time, for the right reason.
911 Dispatch Center
The Kanabec County Sheriff's Office 911 Dispatch Center consists of 10 full-time, 3 part-time dispatchers and a PSAP Administrator. Our Dispatch Center is the Public Safety Answering Point (PSAP) for 911 calls placed in Kanabec County. Dispatching is provided for law enforcement, fire departments, emergency medical services, and other public safety agencies in Kanabec County. All of our dispatchers are certified Emergency Medical dispatchers and provide pre-arrival instructions until help arrives.
The 911 Dispatch Center not only processes emergency 911 calls, but also completes numerous activities in support of public safety personnel. The 911 dispatchers also answer all incoming telephone calls to the Sheriff's Office. The Dispatch Center is also responsible for coordinating the communications for multi-agency events and incidents that occur in Kanabec County.
| PSAP Administrator
Emergency dial 911
24 hour Dispatch 320-679-8400
Dispatch Fax 320-679-8403
Active Warrant List
Cell Phones and calling 911
Brief History of 9-1-1
Cell phones can be a great public safety tool, HOWEVER, they can also be a problem for Dispatchers and Emergency Responders:
·9-1-1 calls from cell phones don’t always automatically show Dispatchers your phone number or location.
·If there is no signal, or your cell phone is scanning for a signal, your 9-1-1 call may not go through. You might have to move to a different location.
·Cell phones can call 9-1-1 without you knowing the phone made the call. If the “9” or a pre-programmed emergency button is bumped, a 9-1-1 call will be made.
Tips from Kanabec County Sheriff’s Office Dispatchers:
If you have a Choice:
Always use a “land line” (a home phone) instead of a cell phone.
Pull Over: Do NOT put yourself at risk to make a call.
Be aware of your surroundings: You will need to tell the 9-1-1 Dispatcher where you are: Look for landmarks— mile markers or cross streets.
Be Prepared: Memorize your cell phone number so you can tell it to the Dispatcher in case you get disconnected.
Stay Connected: Don’t hang up until the Dispatcher tells you to.
If you get disconnected, try to call 9-1-1 again.
Be aware that even if you can hear Dispatch, they might not be able to hear you.
Lock Your Keypad so You Don't Call 9-1-1 by Mistake:
Check your phone’s manual for directions on how to lock it.